How long does it take to arrive?
The delivery time depends on the delivery time of the store. Taking the delivery location in Mainland China as an example: from Hong Kong to Mainland China, it takes about 2 working days after shipment from the warehouse.
If the store can ship within two days of placing the order, it will generally take 7-9 working days to arrive in the mainland. Other areas are subject to international shipping time.
What payment methods are available?
- Hong Kong bank transfer (HSBC / Hang Seng)
- Credit card or other payment methods: 4% surcharge will be added
- Pay with USDT
- Regardless of the reason for the refund (including seller out of stock/failure to ship), the 4% surcharge will not be refunded*
How long does it take to confirm the purchasing order after payment?
After we reply to confirm the payment, we will immediately place an order for the relevant products for you. No need to wait and reconfirm that your order has been placed.
If the seller is out of stock after placing an order, we will notify you through the original ordering method.
Can I ask the store/seller first?
Yes, to ensure that you can better understand the condition of the goods before placing an order, we are happy to ask you questions, this service is free☺️
Can I return or exchange the product?
We will provide you with after-sales service, but whether to accept refunds or exchanges depends on the store.
All shipping costs, taxes, and other expenses incurred for refunds or exchanges will be borne by you.
You may also read the return and exchange terms carefully before purchasing.
Can I cancel my order?
We do not accept order cancellation for any reason unless the seller is out of stock. Please consider carefully whether you are sure you want to place the order before making payment.
We also recommend that you read Black beep’s Terms of Service in detail before deciding to place an order.